Privacy Policy

1. Introduction

ReadySet Mission Viejo Tree Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a free estimate or quote
• Schedule tree care services
• Contact us via phone, email, or contact form
• Sign up for our newsletter or promotional communications

This information may include: name, email address, phone number, mailing address, property address, and service preferences.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about individual web pages you view and how you interact with our website.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our tree care services
• Process and complete service requests and transactions
• Send you estimates, confirmations, invoices, and service updates
• Respond to your inquiries and provide customer support
• Send you marketing and promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations and resolve disputes

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:

• With service providers who assist us in operating our business (payment processors, scheduling software, etc.)
• To comply with legal obligations, court orders, or government requests
• To protect our rights, property, or safety, or that of our customers and the public
• With your explicit consent for specific purposes

All third-party service providers are required to maintain the confidentiality of your information and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

We use cookies to remember your preferences, understand how you use our website, and improve your experience.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your information
• The right to opt-out of marketing communications

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: